Inclusion Policy:

Inclusion of an organization in the areas covered by does not constitute endorsement of the program or a guarantee of the quality of its service.

Organizations should be located in the counties of Northumberland, Peterborough, Haliburton and City of Kawartha Lakes, and/or serve the residents of one or more of the four counties.

Primary organizations listed on are not-for-profit and registered charities that provide human services including, but not limited to health services, children's services, mental health service, senior's services and all forms of government services (from regional to federal).

For-profits may also be included if they offer a human service, as outlined above.

There currently is no cost involved in having your organization listed on the website.

By having your organization listed on the website, you agree to have information available for people to read online and for the information to be given out over the telephone. Information that you wish not to be disclosed via the web or telephone will not be given out. At various times the partners in will produce different directories of service, and your organization will be included in these printed directories. Currently, not-for-profit organizations do not pay to have their agency listed in the directories, and some partners charge for-profits to be included in the directories. These two situations could change with no advance warning.


Exclusion Policy:, with info NORTHUMBERLAND as the lead agency, reserves the right to exclude from its database any organization that it believes may spread hatred, or have a philosophy that could be hurtful to the well-being of individuals, groups, or the community as a whole. Potential grounds for exclusion or removal from the database may include, but is not limited to, service non-delivery, fraud, misrepresentation, discrimination, or criminal activities.

If after numerous attempts to update the information on an organization, the record goes beyond 3 months past the scheduled update time, the organization will be removed from the database. Once the organization has updated their information, the record will again appear on the website.

If there are any questions regarding the inclusion/exclusion policies, please contact info NORTHUMBERLAND at or 905-372-8913 or toll free 1-800-396-6626.

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