Description (Service) Social Services  
The Social Services division administers the Ontario Works (OW) program and Children's Services in Kawartha Lakes and Haliburton County. We also deliver homelessness prevention services in partnership with the City's Housing Help Centre. 
Ontario Works provides financial and employment assistance to people in need. Children's Services staff ensure that quality, stable and affordable childcare is available to residents of the City of Kawartha Lakes and Haliburton County. 
Residents of Kawartha Lakes and Haliburton County can seek the assistance of our Social Services division by visiting or contacting one of our offices, open Monday to Friday from 8:30am to 4:30pm.  
Provides financial support for basic needs to eligible recipients. Eligibility and the amount of assistance is based on family size, income, assets and living arrangements. Other benefits may also be provided, including Ontario Drug Benefits coverage, Medical Transportation costs, Diabetic Supplies, Vision care for children and health-related discretionary benefits for adults. To apply for assistance, call 1-877-324-9870 ext. 4. 
Almost all recipients of financial support must participate in employment related activities. These can include job searching, educational opportunities, volunteering, training and/or job retention programs. There are also a number of financial supports to assist with participation costs. Individuals who are leaving assistance because of work can continue to receive a number of benefits, including the drug benefit card and other supports, for between 6 and 12 months after going off assistance.  
Children's Services:  
Provides financial support for eligible applicants for child care services in a Ministry licensed child care program or private home and in an informal setting for recipients of Ontario Works under the Child Care and Early Years Act, 2014. Agencies may also receive financial support through the General Operating fund. Financial supports to agencies may also be provided to support the inclusion of children with special needs.  
Families with a child(ren) under the age of 13 who require licenced child care because they are working, attending school, in training or have a child with special needs may be eligible to receive financial assistance to pay for child care.  
The Kawartha Lakes Children's Services division is committed to providing and promoting licensed child care services that enhance opportunities for early childhood development. The following information is for licensed child care service providers operating within Kawartha Lakes and the County of Haliburton.  
EarlyON centres offer free drop-in programs for caregivers and children from birth to 6 years old. You can learn and play with your child, meet people or get advice. 
Homelessness Services:  
The City of Kawartha Lakes offers Housing Help assistance to residents in the County of Haliburton and the City of Kawartha Lakes. We can offer assistance with the following: 
• Help to Maintain Housing 
• Help to Find Housing 
• Help with Financial Assistance 
• Help for Landlords 
• Help with Support Services 
• Help with Emergency Housing 
• KLH Housing Corp.
Service Details
Public Comments Information not confirmed since 2018
Hours Mon-Fri: 8:30 am-4:30 pm
Dates All Year
Areas Served Haliburton County ; Kawartha Lakes
Eligibility Most programs are needs tested based on income, assets and living arrangements under the Ontario Works Act and Regulations, the Child Care and Early Years Act, 2014 and local policies.
Application To apply in Haliburton call 705-286-4085 or toll free 1-877-324-9870 ext 4 to request an intake. 
To apply in Kawartha Lakes call 705-324-9870
Languages English - Website,
Fees None
Address and Location
Site Location Small plaza, next to Shoppers Drug Mart and Fleming Crew
Located In Community Haliburton County
Address & Map
49 Maple Ave, Unit 8
Haliburton, ON K0M 1S0
View MapQuest Map
Physical Access Fully Accessible - Parking ; Partially Accessible - Entrance Useable
Contact Information
Office Phone 705-457-4571
Toll Free Phone 1-877-324-9870
Fax 705-457-8032
Primary Contact Janine Mitchell, Manager Social Services, Corporation of the City of Kawartha Lakes; Phone: 705-324-9870 ext 3229; Email:
Alternate Contact Holly Russett, Executive Assistant, Corporation of the City of Kawartha Lakes; Phone: 705-324-9870 ext 3228; Email:
Primary Executive Rod Sutherland, Director Human Services, Corporation of the City of Kawartha Lakes; Phone: 705-324-9870 ext 3206; Email:
Mailing Address PO Box 728 
Haliburton, ON K0M 2S0

Agency Overview