Site: Office of the Registrar General

Description (Service) Issues certificates for births, deaths, marriages and adoptions that occurred in Ontario * administers name changes * registers clergy to perform marriages

Service Details
Public Comments New polymer birth certificates are available as of April 15, 2015 * old birth certificates are still valid and do not need to be replaced
Hours ServiceOntario Counter Mon-Fri 8:30 am-5 pm * Telephone contact centre Mon-Fri 8:30 am-5 pm
Areas Served Ontario
Boundaries Ontario
Eligibility Open to all
Application Regular service
Mail, courier or fax applications to Thunder Bay office -- 6-8 weeks
Online certificate application -- 15 business days plus shipping time

Fast services -- some restrictions apply * call or visit website for details
Online premium service -- 5 business days * $55 surcharge
In person applications -- 2 business days plus shipping time (Emergency service) * proof of urgency required * $55 surcharge

Statement of Live Birth -- download application

5-in-1 Newborn Bundle -- register birth and apply for birth certificate, Social Insurance Number and Canada and Ontario child benefits all at once * also, referral to an Education Savings Plan provider * must apply online
Languages English ; French
Fees Vary based on type of document or service requested * name change due to marriage free if within 90 days
Address and Location
Located In Community North York Central
Address & Map
ServiceOntario Counter
47 Sheppard Ave E, 4th Fl, Unit 417
Toronto, ON M2N 5X5
View Google Map
Intersection Yonge St and Sheppard Ave E
Physical Access Wheelchair accessible building including main entrance and barrier free washrooms
Contact Information
Office Phone 416-325-8305
Toll Free Phone ServiceOntario 1-800-461-2156
TTY Phone 1-800-268-7095
Fax 1-807-343-7459
Mailing Address PO Box 4600 
Ontario Government Building 
189 Red River Rd 
Thunder Bay, ON P7B 6L8

Agency Overview