Stratford. Municipal Office

Site: Stratford - 82 Erie St - 1st Floor

Service: Social Services Department - Ontario Works

Description (Service) Financial Assistance - Monthly allowance based on family size, housing costs and income * monthly drug benefit card * other services include: covers costs related to starting a job or work placement *  
Employment Assistance - Clients 18-65 years must participate in employment assistance activities unless they are living with a serious disability or illness, or caring for preschool children  
Community Participation - volunteer placements * job search programs based on individual's skills, experience and circumstances * employment placement - job matching service * basic education -- basic adult upgrading * high school upgrading * English as a Second Language (ESL) classes * literacy and basic skills * job skills training -- development of skills for specific jobs * on-the-job training * supports to self-employment * referrals to self-employment programs  
Discretionary Benefits :May include 
One-time health related items such as eye glasses, emergency dental treatment, prosthetics and 
health related supplies 
• Non-health related items such as essential appliances, utility arrears (in order to avoid 
• Costs associated with funerals, burials and cremations * programs may vary by City or Municipality 
Interactive Voice Response (IVR) 1-800-808-2268 - automated information and payment details, payment history, file status * information and announcements about Ontario Works  
Temporary Care Program - there is financial assistance available for children under the care of a guardian or with no available parent 
Emergency Homelessness - People and families in need of emergency housing during regular work hours should contact the Ontario Works or ODSP office (if not registered with either, contact OW) * outside of normal business hours, contact the Huron Perth Crisis Intervention Program at 1-888-829-7484
Service Details
Hours Mon-Fri 8:30 am-4:30 pm
Dates Year round
Areas Served North Perth ; Perth County
Eligibility Ages: 18 year(s) and up 
Youth and adults 18 years and over in financial need * employable youth 16-17 years in financial need who cannot live at home but are attending school or seeking employment (funds must be managed by a trustee, guardian or agency) * financial need is determined by a review of income, liquid assets and living expenses
Application Call office for details or visit for an online application.
Languages English
Fees None
Address and Location
Located In Community Stratford
Address & Map
City Hall Annex
82 Erie St, 1st Flr
Stratford, ON N5A 2M4
View MapQuest Map
Intersection Erie St (Hwy 7) and St Patrick St
Physical Access Fully Accessible
Contact Information
Office Phone 519-271-3773
Toll Free Phone 1-800-669-2948 * Interactive Voice Response (IVR) 1-800-808-2268 * Welfare misuse or fraud 1-800-394-7867
TTY Phone 519-271-5241
Fax 519-271-5038
Primary Contact Kim McElroy, Manager; Phone: 519-271-3773 ext 260; Fax: 519-271-5038; Email:

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Locations for this Service