Canadian Mental Health Association. Simcoe County Branch

Site: Unpublished/Mobile

Service: CARAH House Crisis Services - Mental Health Crisis Line and COAST Teams

Description (Service) Crisis telephone line providing 24 hr support and single-point access to crisis services for individuals in Simcoe County and surrounding areas * crisis line is available 24 hrs a day for individuals to speak with staff who are professionally trained in mental health and addictions * Crisis workers provide:  
* suicide intervention 
* risk assessment 
* information and referrals 
* assistance in resolving crises and securing appropriate crisis intervention resource information 
* pre-crisis support and coping strategies to those who have experienced significant mental health concerns and/or psychosocial stressors and will secure appropriate level of Crisis intervention ongoing 
Following a phone assessment by the worker, the mobile service may be initiated for individuals living in the Barrie area that need someone to meet in the community to provide more intensive level of support * short-term crisis beds are available if required following a mobile assessment of need and prioritized due to limited access * mobile services are available from 10am-10pm daily *  
COAST teams (Crisis Outreach and Support Team) comprised of a Crisis worker and a police officer, may be available for specific mental health and addictions occurrences and needs in the communities of Barrie, Orillia, Innisfil * for more information about COAST or to inquire about access, please contact Crisis Line at 705-728-5044
Service Details
Public Comments If your call to the crisis line is answered by an automated service please leave a message * a crisis counsellor will return your call promptly 
The Crisis Services of the Canadian Mental Health Association Simcoe County is also known as CARAH House * CARAH stands for "Courage and Recovery and Hope" * crisis line, mobile and bed services are delivered from CARAH House
Hours Mon-Sun 24 hours
Areas Served Muskoka District ; Parry Sound District ; Simcoe County
Eligibility No restrictions
Application Call
Languages English ; Interpretive Services - Interpreters can be made available if necessary
Fees None
Address and Location
Located In Community Barrie
Address & Map
Barrie, ON
View Google Map
Physical Access Not Applicable
Contact Information
Toll Free Phone 1-888-893-8333
Crisis Phone 705-728-5044 24 hr
Fax 705-728-5234
Social Media Facebook Facebook:
Twitter Twitter:
Primary Contact Kerry Dault, Program Manager Crisis Services; Phone: 705-728-5835; Email:
Primary Executive Nancy Roxborough, Chief Executive Officer; Phone: 705-726-5033 ext 431; Fax: 705-726-8629; Email:
Alternate Executive Himanshu Shah, Clinical Director; Phone: 705-726-5033 ext 239; Fax: 705-726-8629; Email:
Mailing Address 15 Bradford St 
Barrie, ON L4N 1W2

Agency Overview

Services at this Location